The calm was shattered around noon local time Saturday. Gunshots erupted as shoppers picked up groceries, savored lunch and browsed through the racks at stores. What was meant to be a normal day became a horror show.
Before long, pools of blood smeared pristine hallways. Bodies lay strewn across the floor.
Uche Kaigwa-Okoye was sipping coffee when he heard what first sounded like a fallen table, then the continuing rat-a-tat of gunfire. As the gunshots became louder, screaming crowds headed for the exits. He joined 20 people who took shelter for about five hours in a women's bathroom cubicle.